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Website Upgrades
Questions
Your site will continue to function during the transition; however, there will be a no-static-changes period where we ask that you do not make any changes to your static content, (database updates will be OK.) Any static content changes made during this period will not be captured in the transition. In the upcoming months, you will receive a specific email notice of the transition date and the no-static-changes period for your website. Please contact us directly at (1-866.366.4466) if you anticipate having to change content during your specified dates. We can provide specific instructions to protect your changes.
Important! After you have been Upgraded
We strongly advise you to FTP into your account and download a copy of your web site to your local computer (for archival purposes), before you make any web site changes or upload new web site data.
We have harmonized your web site data to the new hosting system and it is this copy that you should use in future when publishing changes to your web site.
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For most customers your current FTP settings will remain the same. We've included the settings below for your convenience:
Standard FTP
port = 21
host = ftp.yourdomain.com or yourdomain.com
alternate host = 64.29.151.221
username = your FTP username
Customers who are using proXX.abac.com as their hostname will need
to change it to their domain name or FTP username.
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Your mysql username will not change.
* Customer MySQL HOST:
sqlc40b.carrierzone.com
* Database user name: first 10 characters of domain name + random 6-digit number
* Password: The password will be the same as your Database Manager password.
* Database name: Your user name is appended to the end of every database name.
NOTE: The Total maximum length of your username is 64 characters long and any dots or dashes in the database name will be automatically converted to underscores. For example if you choose "customers" as your database name and your domain is mycar.com, the complete database name will be: customers_mycar_com
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No, we will modify your code to work on the upgraded platform. However, we recommend that after the transition, you immediately download a working copy of the website from the new platform. This will ensure you have the most current content and will not overwrite any of the required system changes when you next update your site.
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Yes, with the exception of compiled CGIs that use legacy system specific parameters (i.e. OS, paths etc.), all scripts will be harmonized to the new system. We recommend that post-transition, you download a copy of your working website from the new platform as we may have incorporated necessary system changes during the transition.
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No, passphrases will remain the same.
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Yes. Legacy web hosting data and legacy mail data will be backed up at the time of upgrade. The new hosting system makes a daily backup of your web hosting data. It is also always a good idea to keep your own backups, too.
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Yes, you will have the option to continue using WSC editing your website with WSC.
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Yes the Trellix website builder will remain available on the new platform.
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The following four services are no longer supported or sold by Aplus.net:
1. iCRM
2. Web-a-photo
3. Web-a-file
4. RPG (Rodopi payment gateway)
All other services will continue to be supported and sold by Aplus.net.
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SSH will continue to be supported the new platform. To set up SSH, you
will need to log into the Aplus.net control panel and select the SSH
application. The new SSH host name is included below:
SSH Host Name: shell1c40.carrierzone.com
You will require a SSH Client (such as PuTTY for Windows or Terminal for Mac) to use Secure Shell.
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Currently we support Internet Explorer 7, 8 and Firefox 2, 3. We currently do not support Safari.
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